Omnichannel retail merchants enter the e-commerce marketplace with everything from simple, modest websites to fully-integrated digital customer experiences. But no matter what your business looks like, tech-savvy fraudsters are ready to take advantage of it—a threat made worse by COVID-19’s disruptive impact on the economy. It’s imperative that omnichannel retailers understand what risks they face, how retail-specific fraud unfolds, and what they can do to protect customers, goods, and employees without slowing growth.
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