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SIFT RESOURCES

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10 Tips for the Holiday Fraud Rush

  • worksheet

10 Tips for the Holiday Fraud Rush

Not sure what to expect during the holiday fraud rush? Here are some tips and strategies to help you delight your customers while keeping your fraud rate low.

Read worksheet

Stopping Data Breaches for Dummies

  • podcast

Stopping Data Breaches for Dummies

Kevin Beaver, author of Hacking for Dummies, shares how to train employees to avoid pitfalls that lead to data breaches.

Listen to podcast

Crypto and the Dark Web: A Business School Prof on the Future of Fraud

  • podcast

Crypto and the Dark Web: A Business School Prof on the Future of Fraud

David Yermack, NYU Professor of Business, shares a unique perspective on whether cryptocurrency and the blockchain are changing the face of fraud.

Listen to podcast

Using Sift for E-commerce fraud prevention

  • demo

Using Sift for E-commerce fraud prevention

Fraud teams at brands like Jet.com and Wayfair use Sift Science to prevent fraudulent chargebacks, decrease their manual review rates, and build delightful customer experiences.

Watch Demo

That’s the ticket! The evolution of fighting content abuse

  • webinar

That’s the ticket! The evolution of fighting content abuse

The global ticket market shows no signs of slowing down. The question now becomes: are there others with more nefarious ambitions looking to take some of this market share?

Watch webinar

Chargebacks: A Snapshot of User Experience

  • podcast

Chargebacks: A Snapshot of User Experience

Patrick Presto, who handled risk & disputes at Square, shares how you can harness chargebacks to learn more about user experience.

Listen to podcast

A Snapshot of Account Takeover

  • infographic

A Snapshot of Account Takeover

Account takeover (ATO) –when a bad user gets access to a good user’s account – is a growing threat faced by online businesses across industries, from social networks and e-commerce merchants to SaaS and professional services.

Read infographic

Fight Gaming Fraud with AI and Machine Learning

  • webinar

Fight Gaming Fraud with AI and Machine Learning

Learn how machine learning and AI can keep your game and players safe from increasingly aggressive online criminals.

Watch webinar

Blockchain, Crypto, and the Future of Fraud

  • podcast

Blockchain, Crypto, and the Future of Fraud

Daniel Sankey, compliance officer at Coinbase, talks about the methods businesses are using to fight cryptocurrency fraud.

Listen to podcast

How to Detect and Prevent Account Takeover

  • webinar

How to Detect and Prevent Account Takeover

In 2016, account takeover (ATO) was up 31% and total losses to consumers reached $2.3B. With data breaches constantly making headlines, there are no signs this trend will slow down anytime soon.

Watch webinar

5 Trends Redefining Fraud

  • ebook

5 Trends Redefining Fraud

What trends should you be following for the next 6 months? We’ve pored over the data, sorted through the news, and interviewed experts and (former) fraudsters.

Read ebook

Rules, Machine Learning, and the Best Way to Fight Fraud

  • webinar

Rules, Machine Learning, and the Best Way to Fight Fraud

This webinar walks through the differences between rules and machine learning systems and discuss the pros and cons of both with insights from Paul Curwen, Risk Director at Omise.

Watch webinar

Payment Fraud Prevention

  • demo

Payment Fraud Prevention

Sift Science is the only platform that learns and updates in real time — generating new fraud predictions within milliseconds of receiving data from across our Digital Trust Network.

Watch Demo

Account Takeover Prevention

  • demo

Account Takeover Prevention

Fraudsters are eager to exploit the personal and financial information we all store online, and businesses pay a hefty price: financial loss, community degradation, legal and compliance issues, brand damage, and more.

Watch Demo

Content Abuse Prevention

  • demo

Content Abuse Prevention

Content abuse – including scams, spam and other fraudulent content – is one of the fastest growing types of fraud. It’s never been more critical to protect your community from malicious attacks, while creating the best experience possible for good users.

Watch Demo

Rules vs Machine Learning

  • ebook

Rules vs Machine Learning

Learn why machine learning is key to keeping up with growing user expectations and attacks.

Read ebook

Fraud in the Online Gaming Industry

  • podcast

Fraud in the Online Gaming Industry

Daniele Thillmann, SVP of Fraud and Payments at Green Man Gamin, reveals how businesses can confront the unique challenges of a digital vertical.

Listen to podcast

Layering Fraud Tools To Protect Your Business

  • webinar

Layering Fraud Tools To Protect Your Business

The concept of creating “a layered approach” to fraud fighting is often suggested and discussed by experts, but what does it look like in practice? And what layers are appropriate for what kinds of businesses?

Watch webinar

Taking on Account Takeover

  • webinar

Taking on Account Takeover

Account takeover is arguably one of the greatest security threats to businesses. Not only does it serve as a great attack vector for criminal hackers, the consequences create serious business challenges such as identity theft.

Watch webinar

Content Moderation: Best Practices

  • podcast

Content Moderation: Best Practices

Trust & safety experts Kevin Lee and Jeff Sakasegawa discuss best practices for keeping up the rapidly changing face of content fraud.

Listen to podcast

Como prevenir el fraude online con Sift Science

  • webinar

Como prevenir el fraude online con Sift Science

¿Necesitas crecer tu negocio sin que aumenten tus problemas de fraude? Sift Science es una solución que te puede ayudar a lograrlo.

Watch webinar

Machine Learning for Fraud Prevention: What’s Next

  • ebook

Machine Learning for Fraud Prevention: What’s Next

Soon, the question of whether to leverage machine learning (ML) for fraud prevention won’t be debated – it will be a given. Get a deep dive into how ML works and why it outperforms other approaches.

Read ebook

International Fraud and Cybersecurity

  • podcast

International Fraud and Cybersecurity

Melissa Griffith, PhD candidate at UC Berkeley, explains how online fraud can have serious ramifications for national security.

Listen to podcast

Sift Science and Online Marketplaces

  • one pager

Sift Science and Online Marketplaces

Learn how online marketplaces are using Sift Science to stop fraud and grow.

Read one-pager

State of Fraud

  • webinar

State of Fraud

What fraud topics should businesses be aware of? From trends in loss rates to data breaches and ATO, we'll discuss what's important for you to know in the here and now.

Watch webinar

Gartner’s Market Guide for Online Fraud Detection

  • analyst report

Gartner’s Market Guide for Online Fraud Detection

As online fraud detection grows in complexity and demand, what qualities should security and risk management leaders look out for in a solution? Get key recommendations for navigating the online fraud detection market from Gartner Research.

Read report

Poshmark Testimonial

  • video

Poshmark Testimonial

How Poshmark reduced spam and created a secure online community

Watch video

Fraud in the World of Online Dating

  • infographic

Fraud in the World of Online Dating

Sometimes it feels like all your friends met their significant others online. And while that’s not quite true, the number of people who use online dating sites to meet potential partners has increased threefold since 2013.

Read infographic

The 9 Flavors of Content Spam

  • infographic

The 9 Flavors of Content Spam

With machine learning-powered email filters, fraudsters have turned elsewhere to get their messages across: online communities, social networks, marketplaces, forums… anywhere you can post user-generated content.

Read infographic

Building vs Buying

  • webinar

Building vs Buying

You know that you’ve got a problem to solve but how will you address it? More importantly, who will help you address it?

Watch webinar

Calculate the Cost of Fraud and Abuse to Your Business

  • worksheet

Calculate the Cost of Fraud and Abuse to Your Business

The damage done by fraud and abuse isn’t always easy to quantify. But getting clear on the numbers will help you understand the health of your business, measure your success, get buy-in for resources, and measure the effectiveness of your fraud tools.

Read worksheet

How Two Trust & Safety Experts Fight ATO

  • podcast

How Two Trust & Safety Experts Fight ATO

Oggie Nicolic of Google and Kevin Lee of Sift Science teach how to fight the ever-changing account takeover.

Listen to podcast

Stopping Content Abuse Before It Happens

  • ebook

Stopping Content Abuse Before It Happens

Learn about how to protect your brand and bottom line from the damaging effects of fake content.

Read ebook

Fighting Fraud in Online Dating

  • webinar

Fighting Fraud in Online Dating

The VP of Customer Success at Zoosk and Trust & Safety Architect at Sift Science share insights about mitigating fraud and abuse on dating sites.

Watch webinar

ATO: Insights from a Fraud Fighter...and a Fraudster

  • podcast

ATO: Insights from a Fraud Fighter...and a Fraudster

For your business to succeed, you have to understand ATO from the perspective of a fraud fighter...and a fraudster. That's why we're sitting down with both!

Listen to podcast

Growth vs. Risk in the Travel Industry

  • infographic

Growth vs. Risk in the Travel Industry

How do travel companies deliver outstanding experiences without inviting fraud?

Read infographic

10 Tips for Winning Chargebacks

  • worksheet

10 Tips for Winning Chargebacks

Learn best practices for handling your chargeback process.

Read worksheet

20 Things We've Learned from Our Guests

  • podcast

20 Things We've Learned from Our Guests

We look back at 20 episodes of this podcast with guests from Amazon, WePay, LinkedIn, Google, and Square.

Listen to podcast

Chargeback Checklist

  • worksheet

Chargeback Checklist

Get a checklist to best help you fight and win chargebacks!

Read worksheet

Complete Guide to Account Takeover

  • ebook

Complete Guide to Account Takeover

Account takeover is a growing problem. Learn how to protect your users, your brand, and your bottom line.

Read ebook

Trust & Safety for On-Demand Businesses

  • ebook

Trust & Safety for On-Demand Businesses

Learn about the unique challenges for on-demand businesses and the best solution for catching fraud at a low cost.

Read ebook

Sift Science and On-Demand Businesses

  • one pager

Sift Science and On-Demand Businesses

Find out how on-demand companies are using Sift Science to prevent fraud and create a great user experience.

Read one-pager

Sift Science and the Ticketing Industry

  • one pager

Sift Science and the Ticketing Industry

Find out how Sift Science is helping ticketing companies prevent fraud and provide frictionless experiences.

Read one-pager

Content Abuse: A Rising Threat

  • podcast

Content Abuse: A Rising Threat

Oggie Nicolic of Google and Kevin Lee of Sift Science explain why content abuse is so hard to fight, and how online marketplaces and communities should approach this challenge.

Listen to podcast

Sift Science and Account Takeover

  • one pager

Sift Science and Account Takeover

Learn how Sift Science helps companies prevent account takeover and create a great user experience.

Read one-pager

Quantifying the Total Cost of Ecommerce Fraud

  • ebook

Quantifying the Total Cost of Ecommerce Fraud

Aberdeen Group presents actionable findings about how merchants can make cost-effective and timely business decisions when fighting fraud.

Read ebook

Cryptocurrency: An Uncharted Fraud Frontier

  • podcast

Cryptocurrency: An Uncharted Fraud Frontier

What fraud challenges arise in the fast-paced, unregulated world of cryptocurrency mining and blockchain?

Listen to podcast

Machine Learning: The Future of Fraud Fighting in the Travel Industry

  • ebook

Machine Learning: The Future of Fraud Fighting in the Travel Industry

How travel companies can meet travelers’ increasingly high expectations without opening themselves up to risk.

Read ebook

Trust & Safety in the Era of Machine Learning

  • podcast

Trust & Safety in the Era of Machine Learning

How is machine learning impacting the way we interact online? What is the future of trust & safety in a world of democratized machine learning?

Listen to podcast

Sift Science and the Travel Industry

  • one pager

Sift Science and the Travel Industry

See an overview of how Sift Science is helping travel companies stop fraud and grow revenue.

Read one-pager

Maximizing Mobile Opportunities

  • ebook

Maximizing Mobile Opportunities

Don’t let fear of fraud stand in the way of enacting a comprehensive mobile strategy that maximizes conversions and delights customers. See how Sift Science can help.

Read ebook

Fight Fake Accounts with Sift Science

  • webinar

Fight Fake Accounts with Sift Science

Learn how Account Abuse Prevention allows you to add more real users without the worry of fake accounts.

Watch webinar

A Zoosk VP on Fraud and Fairytales

  • podcast

A Zoosk VP on Fraud and Fairytales

With so much personal information flying back and forth between admirers, how does Zoosk keep its customers safe?

Listen to podcast

Understanding and Combating Fake Accounts

  • webinar

Understanding and Combating Fake Accounts

Learn about the recent stories of fake accounts in the news, understand the impact that fake accounts can have on a platform, and what signals can be used to detect them.

Watch webinar

Sift Science Console Demo (Portuguese)

  • video

Sift Science Console Demo (Portuguese)

Aprenda como a Sift Science ajuda empresas on-line a acabar com fraude e veja um tour da nossa interface.

Watch video

Interview with Sift Science CTO Fred Sadaghiani

  • podcast

Interview with Sift Science CTO Fred Sadaghiani

At Sift Science, Fred spearheads the development of creative and dynamic technology. What did he learn from behemoths like Amazon and startups like TeachStreet?

Listen to podcast

Mitigating Threats Beyond Payment Fraud

  • ebook

Mitigating Threats Beyond Payment Fraud

We commissioned Forrester Consulting to research the changing landscape of fraud and abuse. Find out how to move to a holistic focus on trust and safety.

Read ebook

Risk-Based Fraud Fighting: One Size Fits None

  • podcast

Risk-Based Fraud Fighting: One Size Fits None

Robert Lee, a fraud expert with experience at Twitter and Amazon, says fraud fighters are over-relying on a "one size fits all" approach.

Listen to podcast

Everything You Always Wanted to Know About Sift Science

  • webinar

Everything You Always Wanted to Know About Sift Science

Learn how to make the most of the Sift Science Console and fight fraud more effectively.

Watch webinar

Product Overview – Account Takeover Prevention

  • webinar

Product Overview – Account Takeover Prevention

Learn how Account Takeover Prevention allows you to secure your customers' trust by protecting their accounts from hackers.

Watch webinar

Chocodiles and Chargebacks: Stories from Veteran Fraud-Fighters

  • podcast

Chocodiles and Chargebacks: Stories from Veteran Fraud-Fighters

How do analysts navigate the fast-paced world of online fraud? What challenges do they face? And what on earth do chocodiles have to do with it?

Listen to podcast

Preventing Payment Fraud With Sift Science

  • webinar

Preventing Payment Fraud With Sift Science

Learn how real-time machine learning can help to reduce chargebacks while automatically accepting more payments.

Watch webinar

Running Effective Offline Machine Learning Experiments

  • ebook

Running Effective Offline Machine Learning Experiments

Learnings from Sift Science engineers on how to ensure correctness when conducting and analyzing machine learning experiments.

Read ebook

Understanding and Combating Account Takeover

  • webinar

Understanding and Combating Account Takeover

Learn about the overall landscape of ATO, how to measure the impact, and tactics for keeping account takeover at bay without increasing risk.

Watch webinar

White Hat Hacking: Promises and Peril

  • podcast

White Hat Hacking: Promises and Peril

Without a culture of vulnerability disclosure, can white hat hackers do their job without risking severe legal penalties?

Listen to podcast

Account Takeover Prevention

  • video

Account Takeover Prevention

Check out a quick overview of how Account Takeover Prevention uses machine learning to detect malicious logins, while removing friction for good users.

Watch video

Technical Deep Dive - Workflows & Review Queues

  • webinar

Technical Deep Dive - Workflows & Review Queues

Learn how you can move your fraud business logic into Sift Science so that it's easier to maintain and customize.

Watch webinar

A Fintech Navigates the World of Fraud

  • podcast

A Fintech Navigates the World of Fraud

How does a fintech startup prevent -- and fight -- new and innovative types of fraud?

Listen to podcast

Quantifying the Total Cost of eCommerce Fraud

  • webinar

Quantifying the Total Cost of eCommerce Fraud

How do you measure the total cost of fraud management? In this webinar, Aberdeen Group presents actionable findings about how well merchants balance three fundamental business objectives.

Watch webinar

An Overview of Workflows and Review Queues

  • webinar

An Overview of Workflows and Review Queues

Learn how to build and manage your fraud business processes with Workflows. We’ll walk you through setting up automated decisions and manual review.

Watch webinar

Cleaning Up Ecommerce

  • webinar

Cleaning Up Ecommerce

Get insights from J-kai Hsu of Square and Kevin Lee of Sift Science on how merchants fight (and win) chargebacks via automation.

Watch webinar

Building an International, Dynamic Fraud Team

  • podcast

Building an International, Dynamic Fraud Team

Kevin Lee of Sift Science and Courtney Bode of Wanelo discuss strategies for building a fraud team that spans continents.

Listen to podcast

Mobile Makes The World Go ‘Round

  • webinar

Mobile Makes The World Go ‘Round

With the continued growth of mobile commerce, how can merchants protect themselves from fraud and give good customers a frictionless experience?

Watch webinar

Sift Science Best Practices

  • webinar

Sift Science Best Practices

Learn tips and tricks for using the Sift Science console for fraud review.

Watch webinar

Rethinking Chargebacks

  • podcast

Rethinking Chargebacks

Denise Aptekar, senior director of global payments at Upwork, has reconceptualized friendly fraud in a way that just might change the way you see chargebacks.

Listen to podcast

Fraud Basics

  • webinar

Fraud Basics

Get an overview of how chargebacks work, and learn how to detect and prevent online fraud.

Watch webinar

The Great Holiday Fraud Prevention Roundtable

  • podcast

The Great Holiday Fraud Prevention Roundtable

Fraud fighters from Patreon, Wanelo, and Sift Science share life-saving tips on how to prepare for the holidays.

Listen to podcast

What is Sift Science?

  • video

What is Sift Science?

Learn how Sift Science predicts fraud in real time – with unparalleled accuracy – so you stay ahead of the bad guys.

Watch video

Yes, You Should Care about Payroll Fraud

  • podcast

Yes, You Should Care about Payroll Fraud

Greg Wilson, risk product specialist at Gusto, tells us why payroll fraud matters more than you realize.

Listen to podcast

Machine Learning Demystified

  • webinar

Machine Learning Demystified

All about machine learning – the future of fraud fighting.

Watch webinar

About Sift Science

  • video

About Sift Science

Sift Science's CEO and CTO describe the power of using machine learning to prevent fraud and grow securely.

Watch video

Kickstart Your Fraud-Fighting Strategy

  • ebook

Kickstart Your Fraud-Fighting Strategy

Are you feeling the pain of credit card fraud, fake accounts, promo abuse, or spam? Get a step-by-step primer on how to protect your brand and bottom line.

Read ebook

Interview with an FBI Most Wanted Hacker

  • podcast

Interview with an FBI Most Wanted Hacker

Former FBI Most Wanted hacker Brett Johnson shows how fraud-fighters could inadvertently be making fraudsters' lives easier.

Listen to podcast

Machine Learning at OpenTable

  • webinar

Machine Learning at OpenTable

A case study in how OpenTable takes the risk out of real-time commerce.

Watch webinar

How Does Sift Science Work?

  • video

How Does Sift Science Work?

A deeper dive into how the get the most out of Sift Science's APIs and console.

Watch video

Pirate and a Good Man: Interview with an FBI Most Wanted Hacker

  • podcast

Pirate and a Good Man: Interview with an FBI Most Wanted Hacker

The Secret Service calls Brett Johnson the “original internet godfather.” We sat down with him to chat about his adventures.

Listen to podcast

Forrester & Sift Science Webinar

  • webinar

Forrester & Sift Science Webinar

Andras Cser of Forrester and Jason Tan of Sift Science discuss real-time machine learning for fraud prevention.

Watch webinar

Not All Machine Learning Systems Are Created Equal

  • ebook

Not All Machine Learning Systems Are Created Equal

These days, a lot of fraud vendors claim to “do machine learning.” So, how do you tell the difference? Read this handy guide.

Read ebook

Building a Trust & Safety Team - Part 2

  • podcast

Building a Trust & Safety Team - Part 2

Kevin Lee of Sift Science and Paul Rockwell of LinkedIn show you how to get buy-in for your trust & safety team.

Listen to podcast

KSL Testimonial

  • video

KSL Testimonial

After integrating Sift Science in just a few weeks, KSL dropped its fraud review time by nearly 80%.

Watch video

Security and Privacy at Sift Science

  • ebook

Security and Privacy at Sift Science

We're committed keeping our customers' data safe. Learn about how we manage data privacy and security.

Read ebook

OpenTable Testimonial

  • video

OpenTable Testimonial

Learn how OpenTable used Sift Science to slash its manual fraud review rate from 30% to 5% in just a year.

Watch video

Building a Trust & Safety Team - Part 1

  • podcast

Building a Trust & Safety Team - Part 1

Kevin Lee of Sift Science and Paul Rockwell of LinkedIn guide you through the process of building your fraud team.

Listen to podcast

The United States of Fraud

  • ebook

The United States of Fraud

Sift Science data reveals who's committing online fraud, how they're doing it, and where it's happening.

Read ebook

Zoosk Testimonial

  • video

Zoosk Testimonial

Learn how Zoosk used Sift Science to fight fraud and improve the user experience their members.

Watch video

ATO Fraud-Fighting with the FBI

  • podcast

ATO Fraud-Fighting with the FBI

FBI special agent MK Palmore gives us an unparalleled look at ATO.

Listen to podcast

Sift Science’s Win at Phocuswright 2017

  • video

Sift Science’s Win at Phocuswright 2017

A highlight video of Kevin Lee, Trust and Safety Architect, at Phocuswright 2017 where Sift Science won the Launch People’s Choice Award for Innovation.

Watch video

Power Your Business Growth With Trust

  • ebook

Power Your Business Growth With Trust

Trust is the digital currency of the internet, enabling the flow of goods, services, and information online. Do you know how to make effective trust decisions?

Read ebook

Intro to Machine Learning – The Future of Fraud Fighting

  • ebook

Intro to Machine Learning – The Future of Fraud Fighting

What is machine learning? Who's using it? How does it work? Get answers to these questions and more.

Read ebook

Alarmism & ATO: Interview with Karisse Hendrick

  • podcast

Alarmism & ATO: Interview with Karisse Hendrick

Consultant and CNP editor Karisse Hendrick helps businesses better prepare for ATO.

Listen to podcast

Turning Coal Into Gold

  • webinar

Turning Coal Into Gold

How Patreon Optimized Chargebacks and Risk to Increase Revenue. After every successful holiday shopping season comes the unwanted rush of chargebacks.

Watch webinar

Accelerating On-Demand Business With Trust

  • webinar

Accelerating On-Demand Business With Trust

How Cabify Keeps Fraud Down and Business Booming. On-demand businesses have flourished across a variety of industries and geographies, but face many unique challenges as fraudsters are attracted to their quick turnaround times.

Watch webinar

Modern Techniques to Combat Online Travel Fraud

  • webinar

Modern Techniques to Combat Online Travel Fraud

This webinar will explore the impact of this evolving landscape on fraud, including insights from a former European online travel Risk Manager.

Watch webinar

Product Webinar Deep Dive into Automation with Sift Science

  • webinar

Product Webinar Deep Dive into Automation with Sift Science

Sift Science can help you scale your fraud processes as your business scales, allowing you to accept more orders, reduce review time to a minimum, and keep fraudsters at bay.

Watch webinar

Building Trust Beyond the Chargeback

  • webinar

Building Trust Beyond the Chargeback

With customer interactions increasingly taking place online, the nature of fraud and abuse are changing.

Watch webinar

Scaling Chargeback Management

  • webinar

Scaling Chargeback Management

This webinar will cover key strategies for combating chargebacks and give practical tips on how to scale chargeback operations at your company.

Watch webinar

Taking advantage of the Mobile Wave

  • webinar

Taking advantage of the Mobile Wave

This webinar will highlight key signals that mobile enables, as well as give tips on applying those signals to reduce fraud and provide an enhanced customer experience.

Watch webinar