Sift Digital Trust & Safety Assessment
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Our latest Digital Trust & Safety Index report explores how rising account takeovers (ATO) are impacting businesses and consumers across industries.
Discover three methods fraudsters who perpetrate ATO attacks use to bypass MFA and how businesses can protect themselves.
In our Digital Trust & Safety Index, Sift Trust and Safety Architects analyze data and consumer insights to expose how AI and automation are changing the scope of fraud.
Sift Trust and Safety Architects analyze industry data and consumer insights to expose how payment fraud attacks are impacting businesses and their customers.
The 2023 report cites Sift as a Leader in digital fraud management, with 5/5 ratings in the chargeback management, nonpayment fraud and policy abuse, and roadmap criteria.
Get complete protection against payment fraud and costly chargebacks with the combined coverage of Payment Protection and Dispute Management from Sift.
Hear trust and safety experts discuss new industry fraud data and best practices for defending against AI and bot-based attacks.
Sift Trust and Safety Architects discuss how evolving methods of both casual and commercialized fraud present an increasing risk to online businesses and consumers everywhere
Enhance and extend the value you bring your customers as a Sift referral, resale, services, or technology partner.
Download this special report to discover how advancements in AI and automation are changing the scope of fraud.
Discover the most common types of fraud retailers face, including card skimming, account takeovers, and phishing attempts.
This whitepaper from Sift and The Fraud Practice details how to stop payment fraud attacks as they hit—while building the foundation for proactive fraud prevention with strategic planning, intelligent automation, and real-time data.
Discover new fraud trends unprepared companies fall victim to—even those who think they’re doing everything right.
Discover consumer attitudes towards online payment methods and market expectations in 2023.
Discover how the various types of fraud solutions stack up against each other in our evaluation guide.
Discover types of fraud vendors and how they work in our quick guide to online fraud solutions.
Explore industry data and consumer insights from the Q4 Digital Trust & Safety Index on the rising risk of online disputes.
Learn how to outsmart payment fraud by harnessing the power of automation without sacrificing transparency and control.
Learn the challenges merchants should expect to face in tougher economic times and how to make adjustments to minimize the impact on their business.
Explore new payment fraud data and consumer insights in our latest Digital Trust & Safety Index.
Kevin Lee, VP of Digital Trust & Safety at Sift, and The Fraud Practice discuss the use of dynamic friction with account takeover risk screening.
Learn how Sift's Digital Trust & Safety Platform can help online gaming providers fight fraud, secure user transactions, and fuel explosive growth.
Explore brand new seasonal fraud insights from Sift’s global network with this interactive infographic.
As online fraud detection grows beyond traditional use cases, what should security and risk management leaders look out for in a solution? Get key recommendations for navigating the online fraud detection market from Gartner.
Our latest Digital Trust & Safety Index report examines how rising disputes impact businesses.
Discover the challenges merchants should expect to face in tougher economic times and how to minimize the impact on their business.
Sift Trust and Safety Architect Jeff Sakasegawa discusses crypto-romance scams—brutally known as "Pig Butchering"—with Shawn Bradstreet, Special Agent with the U.S. Secret Service.
Industry veteran Dom Squeo continues his chat on emerging fraud trends in gaming with Kevin Lee, Sift VP of Trust and Safety.
The latest findings from Sift illustrate rising ATO attacks across industries.
Discover actionable ways to build fast and flexible fraud operations that hold up against disruption.
Industry veteran Dom Squeo discusses emerging tricks and trends in gaming fraud with Kevin Lee, Sift VP of Trust and Safety.
Our latest Digital Trust & Safety Index report examines how accelerated account takeover fraud weakens consumer trust.
Discover why account takeover should be top of mind as you prepare your risk management strategy ahead of the holiday shopping season.
Discover strategies for equipping risk teams with actionable ways to withstand economic uncertainty.
How to build resilient fraud management strategies in the face of economic uncertainty.
Discover how Sift helps online marketplaces streamline and secure user experiences with less risk.
Explore key insights from our Q2 2022 Digital Trust & Safety Index: Quantifying the collateral damage of content fraud.
Tips for creating effective dispute responses using tools that tailor evidence with relevant, accurate data.
Learn about the rise in online content scams and emerging industry trends & consumer insights.
Discover specific tactics and strategies merchants can use to stop fraud and cyber attacks without harming revenues or brand reputation.
Discover best practices to future-proof your fraud prevention strategy.
Discover payment abuse in the billion-dollar Fraud Economy, and the impact on interconnected industries.
Learn how companies are adopting a Digital Trust & Safety mindset backed by real-time machine learning to prevent account takeovers.
Learn how Sift can be used to stop fraud and fuel growth and fintech companies.
See how Sift Dispute Management helps businesses reduce chargebacks and win back more revenue with intelligent automation.
Trust and Safety Architect Jeff Sakasegawa shares his take on what economists are calling the "summer of hell” for fraud.
Learn about the complex world of payment fraud, and how to outsmart fraudsters
Discover the latest tactics of fraudsters operating on the deep and dark web, and how fintech companies can protect themselves.
Discover how online accounts, transactions, and loyalty points sold on dark web marketplaces and deep web forums.
Learn about a typical day in the life of a fraudster operating on the deep web.
Discover fraud trends businesses need to be aware of and the strategies and tactics they can deploy to protect themselves and their customers.
Discover the most recent chargeback and fraud trends with a focus on return fraud.
Discover how Sift helps PSPs secure online payments, fight collusion, and enable merchant customers to protect every transaction against financial fraud and account takeover (ATO).
Data from the global Sift network reveals how cybercriminals use content fraud as a vehicle to commit widespread fraud impacting various industries.
Discover risk factors merchants should consider when assessing cryptocurrency and BNPL payments.
Sift Trust & Safety Architect Jane Lee details her undercover operation tracking down fraudsters lurking on dating apps—fraudsters determined to prey on hopeful romantics using a new crypto scam known as Pig Butchering.
A step-by-step guide on how to secure accounts with a multi-pronged layered approach that will solve today's challenges while future-proofing your business.
Fraudsters are turning to automation to scale payment fraud attacks in every industry. Our Q1 2022 Digital Trust & Safety Index covers new fraud data from Sift's global network, along with 2021 consumer insights and industry trends.
Sift goes undercover to reveal the anatomy of a new romance and crypto scam, dubbed Pig Butchering.
Watch our webinar with MageCloud to learn more about Digital Trust & Safety and the benefits it has to offer. We’ll dive into current e-commerce trends, the importance of merchant trust for a brand, and how to implement Sift’s fraud solution with little to no code.
Discover how Sift enables digital goods & services merchants streamline analyst operations, reduce chargebacks, improve win rates, and fight friendly fraud.
Find out how Sift enables retailers of all sizes to lower analyst workloads, fight friendly fraud, and scale the dispute process as your business grows.
Explore seasonal fraud insights over the 2021 Black Friday weekend from Sift’s global network.
Gain a deeper understanding of retail fraud, and learn how to adapt your brick-and-mortar loss prevention strategy for digital channels.
Learn win more chargeback disputes after the busy holiday shopping season.
Learn how to spot suspicious chargeback activity and effectively manage disputes.
Our latest Digital Trust & Safety Index report examines how the rise of digital commerce—and the fraud that plagues it—has led to an increase in chargebacks and disputes, consistent with sustained year-over-year growth across digital markets.
Learn the measures fintech businesses can take to mitigate risk, stop fraud, and protect customers.
Discover how Sift helps businesses proactively stop spam and scams from compromising customer data, surfaces risky messages automatically, and protects against phishing attempts.
Discover how Sift helps businesses stop payment fraud, accept more orders, and streamline the customer experience.
Learn how a unified Digital Trust & Safety strategy can help QSRs tackle evolving fraud threats.
Learn how a unified digital trust and safety strategy can help you fight chargebacks, manage disputes, and improve the customer experience.
New research from Aite-Novarica, sponsored by Sift, explores the state of fraud management within fintech firms.
The pandemic no doubt impacted the surge of ecommerce fraud. Watch this webinar to learn best practices on protecting your business.
In this webinar from Sift, hear the latest from experts on dispute-management tactics and technology, and be prepared to pose your toughest questions!
Rapid growth in online payments has led to both new fraud challenges and potential opportunities. Watch this webinar to learn more.
In this webinar, you'll learn what the risks are for going digital, where those risks are coming from, and what the best practices are to guard against them.
This session is a must watch for anyone working in Loyalty Marketing, Brand Management and Customer Experience at airlines and travel brands.
Our latest Digital Trust & Safety Index report examines the recent meteoric rise of account takeover fraud, and how automation is giving fraudsters a dangerous upper hand against online businesses.
Learn how a leading credit repair company reduced its total Visa dispute volume with Sift.
Understand the lasting impacts on consumer preferences, purchasing behaviors, and fraud trends that were caused by COVID-19 and the economic shutdown.
Discover how one major airline stopped over $200,000 in initiated dispute losses with Dispute Management.
Watch our webinar with MPE to learn how fraudsters manipulate good buyers and sellers across a range of physical and digital goods.
Find out how one international luxury retailer recouped hundreds of thousands of dollars in revenue with Dispute Management.
Our latest Digital Trust & Safety Index digs into the catalysts behind rising content fraud, how an ex-fraudster executed scalable marketplace scams, the scammiest and spammiest places online, and the long-lasting impact of malicious content on your business.
Join our webinar with Jumio to discover new techniques for reducing roadblocks for your users, all while proactively stopping fraud and unlocking opportunities for growth.
This webinar will examine how digital ID could potentially help combat the fraud economy.
During this session, we explain why fraud rates skyrocket during the summer months, consider the impact of lockdown emergence and reopening, and share practical tips you can use to avoid getting burned!
In this webinar, we’ll discuss the best measures for securing your ecommerce business against attacks.
Tune into PYMNTS TV as Senior Editor Matt Nesto and guests present choice stats from a striking new study that spells out the connections between trust and more transactions.
In this webinar, learn from the experts at Sift where fraudsters are most active, how to thwart their latest tactics, and what to look forward to as pandemic restrictions lift.
Learn more about the new vectors for payment fraud, why they attract bad actors, and ways to effectively combat the changing fraud landscape.
Watch our webinar with Retail Gazette to learn how businesses rise to the growing threat of fraud and continue to create amazing customer experiences.
This new report from PYMNTS and Sift provides key insights into consumer brand trust and how merchants can build customer loyalty, based on a 2021 survey of 2,563 U.S. adults.
Get this new report from Sift and Merchant Fraud Journal to explore how leading companies defend against evolving fraud while building critical consumer trust.
In this webinar with RetailDive, we explore how criminals are exploiting the growth of omnichannel shopping for their own benefit and identify the top five threats retailers need to mitigate
Watch our webinar with The Paypers as we dive into the ways that retail fraud is changing and what you can do to prepare.
Watch our webinar with The Paypers to learn about the growing fraud economy, its impact on fintech and how digital trust & safety can help protect and grow your business.
Watch our webinar with QSR Web to learn more about how fraudsters are using the Telegram Messenger app to rip off restaurants through a complex scheme that intercedes online orders.
Learn the foundational elements of preventing and managing chargeback disputes from start to finish.
Understand every chargeback reason code from every credit card network in a single, easy-to-read, and easy-to-use document.
Cybercriminals profited off of 2020's unrest, leveraging the global Fraud Economy to commit unprecedented payment abuse. Read our Q1 2021 Digital Trust & Safety Index for new fraud data, emerging attack trends, and expert insights.
Watch our webinar with Bobsguide to learn the the new threats facing neo-banks.
Watch our webinar with Loyalty Security Association to learn how Fraudsters access forums and Dark Web marketplaces.
The holiday rush may be over for eCommerce shoppers, but it’s far from over for trust & safety teams who have to deal with the aftershock. Teams need to adapt to the expected increase in volumes from “chargeback season”, as well as other ongoing threats from bad actors.
Get a quick, clear understanding of key trust and safety considerations with our side-by-side comparison between fraud insurance providers and real-time machine learning solutions.
Get a quick, clear understanding of key trust and safety considerations with our side-by-side comparison between rules-based fraud prevention systems and real-time machine learning solutions.
A step-by-step guide to implementing a successful Digital Trust & Safety strategy to stop fraud and grow your fintech business.
Omnichannel retailers are seeing explosive pandemic-era growth that will forever impact how consumers shop—and how fraudsters attack. Learn about the emerging and evolving fraud threats digital retailers face, and what actions can be taken to stop cybercriminals without slowing growth.
Watch our webinar to learn more about the types of fraud QSRs are facing, ranging from traditional payment fraud to card testing, and the ways you can use dynamic friction to stop each one.
A step-by-step guide to implementing a successful Digital Trust & Safety strategy to stop fraud and grow your quick-service restaurant business.
A year of economic disruption and a digital-first holiday shopping season have made fraudsters savvier and more sophisticated. Get our final Digital Trust & Safety Index of 2020 for new fraud attack strategies and data, e-commerce trends, and expert insights.
The mandate for fraud prevention teams in the age of the customer is evolving. While mitigating chargebacks and other fraud remains the core, 75% say delivering frictionless experiences is also a top priority. Unfortunately, most trust & safety leaders say that their existing solutions block good users—and just 30% say they know how many. The reality is that without adapting your approaches and tools, it can be impossible to measure your false positive rate and how much revenue you’re leaving on the table.
Consumers and businesses rely on fintech services to manage capital with flexibility, transparency, and speed—but fraudsters are standing by to take advantage. So how do fintech services create quick and frictionless experiences for users without putting them at risk, or compromising growth? With a Digital Trust & Safety approach, you can reduce roadblocks, proactively stop fraud and grow your business.
The Paypers' 2020/2021 Fraud Prevention in E-commerce Report explores emerging trends in fraud prevention, how trust and safety experts are using AI and ML technology, and what you need to know about PSD2 SCA compliance.
Explore this new report to learn 12+ strategies for fighting fraud during the pandemic, the true impact of digital gift card and BOPIS/BORIS fraud, retail fraud insights from LexisNexis and NuData, and everything you need to know about Magecart.
Fraud teams across all businesses struggle to close the feedback loop between transaction review and chargeback disputes. With new automated chargeback ingestion, fraud teams can now scale manual review, make more accurate decisions, and identify new patterns of abuse.
Adapting to a Digital Trust & Safety fraud approach, can help e-commerce businesses do just that. Hear from the experts the most recent research in e-commerce trends, what the winners are doing, and why they are doing it.
When it comes to fighting fraud during this year’s holiday season—a time when, any other year, e-commerce would likely be booming and fraudsters would be after the usual targets—all we can really expect is change. Now more than ever it is important to be proactive with your trust and safety approach.
The mandate for fraud prevention teams in the age of the customer is evolving. While mitigating chargebacks and other fraud remains the core, 75% say delivering frictionless experiences is also a top priority. Unfortunately, most trust & safety leaders say that their existing solutions block good users—and just 30% say they know how many. The reality is that without adapting your approaches and tools, it can be impossible to measure your false-positive rate and how much revenue you’re leaving on the table.
A step-by-step guide to implementing a successful Digital Trust & Safety strategy to stop fraud and grow your business.
COVID-19 has accelerated the adoption of technology in all spaces, including luxury retail. In order to maintain the in-store experience that luxury stores have mastered, omnichannel and other digital strategies have been adopted to bridge the gap between in-store and online. Unfortunately, fraudsters have found ways to exploit those efforts, including card not present fraud. With a digital trust & safety approach, luxury retailers can grow their digital presence without being held back by fraud.
Now more than ever businesses should consider adopting a Digital Trust & Safety solution that is capable of stopping account takeover attempts while providing a frictionless user experience. Hear from the experts on the front line how two-factor authentication and security notifications can protect your user base and grow your business.
Instant gratification and ease of use shape go-to-market strategies for nearly every brand around the globe, even driving major decisions for industry leaders that have no intention of losing market share. For quick-service restaurants (QSRs), this means giving diners what they want, when they want it. This convenience has contributed to the rapid growth of QSRs over the years. Unfortunately, that growth comes with a side of fraud.
E-commerce and digital adoption of services has surged over the last several months. With that increase in use, comes an increase in fraud. More specifically, content abuse like spams and scams in user-generated content–– can lead to brand abandonment, data breaches, and considerable financial loss.
During the global pandemic, online finance, banking, and crypto have surged. This has accelerated the adoption of online consumer services in the financial world … and created opportunities for fraudsters to flourish as companies race to keep up with consumer needs.
The introduction of dynamic fraud protection, and the utilization of 3rd party data to make informed decisions quickly, allows for a flawless customer experience while stopping fraud in its tracks. Join this webinar with Sift and Ekata to learn how your company can battle challenges like promo abuse, ATO, and synthetic identities to retain and grow your user base.
Fraudsters use account takeover attacks to steal personal details, payment information, and rewards points, leading to major financial losses, irreversible brand abandonment, and stunted growth. We’ve surfaced new market insights and data from our global network to help you spot ATO trends and fight rising account takeover fraud.
Learn how to reconcile the fraud implications of COVID-19, including a dramatic rise in chargebacks.
Sift CEO, Jason Tan, sits down with Sift Trust & Safety Architect, Jeff Sakasegawa, to talk about how the pandemic has affected the fight against fraud.
Fraudsters frequently use fake content to hijack sensitive information, which often results in irreversible brand abandonment and stunted growth. We’ve unearthed new market insights and data from our global network to help you fight emerging content abuse tactics and trends.
Learn how to optimize your strategies and win more friendly fraud chargebacks during the COVID-19 pandemic.
On-demand features like one-click checkout, quick delivery, and BOPIS are critical for today's consumers, but they also give fraudsters opportunities to exploit your business and customers.
Consumers are going online to make more day-to-day purchases than ever. And while e-commerce growth has skyrocketed during the global pandemic, so has online fraud.
Sift accelerates growth and safeguards the user experience for the world’s top fintech companies, securing billions of dollars globally across every sub-vertical.
As more people turn to the internet to fulfill everyday needs, the digital goods and services vertical is seeing a massive uptick in traffic—and fraud. Protect your platform and customers from this growing threat.
Learn how to fight friendly fraud chargebacks in the time of COVID-19, win more disputes, and use the Sift console as compelling proof.
Fraud is evolving rapidly in the wake of COVID-19. Learn how to future-proof your business with insights from industry experts.
The frequency of ATO attacks is growing, and businesses need to stay on top of the tools, tactics, and strategies needed to protect trusted users' accounts and the company's reputation.
You're fighting fraud, but how well are you doing? With reporting from Sift Insights, you'll unlock real-time visibility into key metrics you need to stay informed.
Online businesses are starting to feel the major limitations of traditional fraud prevention platforms using what’s known as “checkbox” machine learning. A single algorithm, limited data set, and bi-monthly model updates still technically count as machine learning. But are they end-to-end solutions that significantly reduce manual review while driving growth? No.
As the face of fraud rapidly changes, online learning platforms have become a frequent target of opportunistic cybercriminals. The time is now to protect your platform from this growing threat.
Fraudsters are targeting fundraising platforms at an alarming rate as the landscape of fraud continues to rapidly change. It's more important than ever to protect your donors – here's how.
Knowing your Customer Insult Rate is the first step in reducing its impact on your business while enhancing your customers' experiences. But where do you start?
Don't let false positives send your customers to the competition. Measure the hidden cost of customer insults, accept more orders, and create better customer experiences with Insult Monitor.
New Sift research reveals the latest industry fraud trends that Trust and Safety professionals need to know to stay a step ahead of scams.
Fraudsters are constantly changing tactics to throw Trust and Safety professionals off their scent. But we have the insights into their latest strategies to keep your business and customers safe from the newest fraud trends.
Apply Dynamic Friction with Authentication by Sift to optimize user experiences based on risk – and stop treating customers like criminals.
Your users want the least amount of friction in their online experiences. Dynamic Friction reduces friction for trusted users while protecting against fraud.
Sift's unparalleled accuracy is powered by the shared knowledge of over 34,000 sites and apps using our platform, which wouldn't be possible without the partnerships we've built across our global community.
We surveyed 1000 consumers to explore their experiences and perceptions regarding fake reviews as they relate to their favorite brands, and the challenges those reviews will create for e-commerce brands.
The Second Payments Services Directive (PSD2) is a step toward more open and secure online payments, but it presents merchants with new challenges.
By leveraging Sift, our customers experience less fraud and accept more orders than the industry average.
The Sift Console tells the story behind the data to help you make quick, informed decisions. And now, with our Whitepages Pro integration, you can access third-party identity verification data directly within the console.
How do some of the biggest e-commerce leaders grow at a pace that drowns out their competition? By fighting fraud while delivering great customer experiences – by adopting the Digital Trust & Safety method.
Consumers expect easy, seamless online experiences, and any added friction threatens to impact your conversion rates and revenue growth. Learn why e-commerce brands shouldn't wait to make their Digital Trust & Safety transformation.
Every instance of customer insult is risk for churn. It's time to stop treating good customers and bad users alike.
Your time shouldn't be devoted to manual review. Learn how Sift can get you back to the other tasks that need your attention, too.
Chargebacks hurt your bottom line. Learn how Sift can protect against them.
Drive revenue with real-time fraud intelligence, automation, and insights in one intuitive platform.
Get a deep dive into Sift's technology stack, data sources and processing, and machine learning models.
Staying ahead of fraud and meeting customer demands is more difficult than ever. Using a legacy approach to manage risk and enable growth is no longer effective. You need a fresh approach that provides agility and flexibility: Digital Trust & Safety.
Prevent credit card fraud with Sift Payment Protection. Learn how our cutting-edge technology and user-friendly console enable you to stop fraud before it happens.
Account takeover (or ATO) – when a bad actor uses stolen credentials to access a good user's account – is among the fastest growing types of fraud. And fake accounts harm a business' brand reputation.
Sift Content Integrity protects your community from spam and scams, helping leading businesses across the world automate content review, improve brand perception and conversion rates, and increase user engagement and retention rates.
Soon, the question of whether to leverage machine learning (ML) for fraud prevention won’t be debated – it will be a given. Get a deep dive into how ML works and why it outperforms other approaches.
How Poshmark reduced spam and created a secure online community
Account takeover is a growing problem. Learn how to protect your users, your brand, and your bottom line.
Learn how Sift helps companies prevent account takeover and block fake accounts.
How travel companies can meet travelers’ increasingly high expectations without opening themselves up to risk.
Sift's CEO and CTO describe the power of using machine learning to prevent fraud and grow securely.
A deeper dive into how the get the most out of Sift's APIs and console.
Learn how OpenTable used Sift to slash its manual fraud review rate from 30% to 5% in just a year.
Learn how Zoosk used Sift to fight fraud and improve the user experience for their members.
Stop fraud, break down data silos, and lower friction with Sift.