That’s the ticket! The evolution of fighting content abuse

The global ticket market shows no signs of slowing down. Some projections indicate a near 5% compound annual growth rate though 2025. What is equally exciting are the breadth of event offerings and avenues to secure tickets now afforded to consumers. The question now becomes: are there others with more nefarious ambitions looking to take some of this market share?

In this webinar we’ll get you up to speed on the ticketing space. We’ll also talk about how businesses keep their customers safe and engineer new experiences for them, even as the whole industry continues to involve.

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In this webinar, you’ll learn:

  • How those in the ticketing space are generating new experiences for their customers
  • Triangulation and what it means to ticketing companies
  • How to combat abuse, including spammy content, at scale

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Marissa Gordon – Panelist

Director of Operations, Universe

Marissa is the Director of Operations at Universe, where she works to increase efficiencies both for the product team and end-users. She has spent her career creating communities that drive engagement and provide real value to their members. With an education in Technical Scenography, Marissa is a master at creating foundations for incredible experiences. Prior to joining Universe, Marissa founded one of the largest maker spaces in Canada, launching the careers of a number of successful artisans in wood, ceramics and fibre arts. When she isn’t fighting online fraud and helping the people of the Universe, she can be found taking long walks around the city or hiding out in the mountains of Upstate New York.

Jeff Sakasegawa – Panelist

Trust and Safety Architect – Sift Science

Jeff Sakasegawa is a Trust and Safety Architect for Sift Science. He has spent over ten years fighting fraud for Google, Facebook, and Square. In addition, his last two years at Square were spent managing teams covering BSA/AML reviews, quality assurance, identify verification, and host of other compliance related matters. He has a passion for cross functional and scalable solutions that delight as opposed to simply deliver.

Thousands of sites and apps build trust with Sift

Open Table reduced manual review by 80%. 200% improvement in detection accuracy.
60–70% reduction in spam content, more frictionless environments for valued users.
Entropay increased user conversion rates by 15% and now dedicates 0 full-time employees to fraud.