Scaling Chargeback Operations with Intelligent Dispute Management
Chargebacks, friendly fraud, merchant collusion, and an increasingly sophisticated Fraud Economy create an explosive environment for digital-first businesses, often resulting in customer churn and hidden financial losses that drag down growth.
With payment fraud up 23%, chargebacks rising by 19% YoY, and 42% of consumers filing disputes in response to unauthorized purchases, merchants are out of time to play catch-up with outdated, manual solutions.
Join Brittany Allen, Trust and Safety Architect at Sift, and Starla Holder, Sift’s Principal Strategy and Operations Consultant specializing in Dispute Management, for a session on the nuances and challenges of scaling fraud and dispute operations.
In this webinar, you’ll learn:
Tips for creating effective dispute responses using tools that tailor evidence with relevant, accurate data
How to simplify operations by organizing and tracking every dispute with a simple, strategic approach that drives faster response times
Why intelligent automation provides the most effective way to prioritize high-value transactions and focus on disputes with the best chance of success
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