Your ops team is dedicated to fighting fraud and building trust and safety, but how do you measure their success? You’re going to need to look at more than just your chargeback rate – but what metrics matter the most?
Sift Trust & Safety Architect Kevin Lee presented this session at MRC Vegas 19, so if you weren’t able to make it to the show you have another opportunity to learn how to ensure your team is operating at their fullest potential.
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