Online travel agencies, airlines, hotels, and others in the travel industry are benefiting from a rise in global travel. So are fraudsters. This growth has increased competition, putting pressure on the industry to improve customer experience, provide a seamless mobile experience, and allow for last-minute bookings.
Kevin Lee – Panelist
Trust & Safety Architect, Sift Science
Kevin Lee is driven by building high performing teams and systems to combat malicious behavior. He has worked for the last 10+ years around developing strategies, tools and teams responsible for billions of users and dollars of revenue. Prior to Sift Science, Kevin worked as a manager at Facebook, Square and Google where he lead various risk, chargeback, spam and trust and safety organizations.
Ronald Praetsch – Panelist
Director of EMEA Sales at Sift Science
Ronald Praetsch is a seasoned expert in protecting businesses from fraud and in building teams and solutions to scale with global businesses. Ronald brings a decade of expertise in managing customer experience and reducing the impact of financial fraud for the likes of Booking.com, Fareportal, and Travian Games. He has first-hand experience and front line knowledge of global payment fraud and its impact on the evolving travel landscape.