Modern Techniques to Combat Online Travel Fraud

Online travel agencies, airlines, hotels, and others in the travel industry are benefiting from a rise in global travel. So are fraudsters. This growth has increased competition, putting pressure on the industry to improve customer experience, provide a seamless mobile experience, and allow for last-minute bookings.

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In this webinar, you’ll learn:

  • How growth in online travel businesses has given rise to increased fraud
  • Why non-payment fraud is on the rise and potentially more damaging than payment fraud
  • How you can mitigate multiple forms of fraud while removing friction for good customers

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Kevin Lee – Panelist

Trust & Safety Architect, Sift Science

Kevin Lee is driven by building high performing teams and systems to combat malicious behavior. He has worked for the last 10+ years around developing strategies, tools and teams responsible for billions of users and dollars of revenue. Prior to Sift Science, Kevin worked as a manager at Facebook, Square and Google where he lead various risk, chargeback, spam and trust and safety organizations.

Ronald Praetsch – Panelist

Director of EMEA Sales at Sift Science

Ronald Praetsch is a seasoned expert in protecting businesses from fraud and in building teams and solutions to scale with global businesses. Ronald brings a decade of expertise in managing customer experience and reducing the impact of financial fraud for the likes of Booking.com, Fareportal, and Travian Games. He has first-hand experience and front line knowledge of global payment fraud and its impact on the evolving travel landscape.


Thousands of sites and apps build trust with Sift

Open Table reduced manual review by 80%. 200% improvement in detection accuracy.
60–70% reduction in spam content, more frictionless environments for valued users.
Entropay increased user conversion rates by 15% and now dedicates 0 full-time employees to fraud.
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