Fighting Fraud in Online Dating

Discover how Zoosk dumped fake profiles and account takeover to help daters build meaningful relationships.

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In this webinar, you’ll learn:

  • How online dating fraud is perpetrated and its prevalence
  • The anatomy of a romance scam
  • What techniques are effective in mitigating account takeover, fake profiles, and payment fraud

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Sejal Monterroso – Panelist

VP of Customer Success, Zoosk

Sejal Monterosso is responsible for driving customer success and satisfaction, as well as optimizing vendor operations. Since joining Zoosk in 2012, Sejal has helped grow and develop their world class customer success team and has led several initiatives to improve the overall customer experience and achieve operational effectiveness. Before joining Zoosk, Sejal led customer success organizations at GE, Discover, Sears, and Xerox.

Kevin Lee – Panelist

Trust & Safety Architect, Sift Science

Kevin Lee is driven by building high performing teams and systems to combat malicious behavior. He has worked for the last 10+ years around developing strategies, tools and teams responsible for billions of users and dollars of revenue. Prior to Sift Science, Kevin worked as a manager at Facebook, Square and Google where he lead various risk, chargeback, spam and trust and safety organizations.

Thousands of sites and apps build trust with Sift

Open Table reduced manual review by 80%. 200% improvement in detection accuracy.
60–70% reduction in spam content, more frictionless environments for valued users.
Entropay increased user conversion rates by 15% and now dedicates 0 full-time employees to fraud.