Building Trust Beyond the Chargeback

With customer interactions increasingly taking place online, the nature of fraud and abuse are changing. This webinar will explore how digital relationships are changing the nature of fraud, why firms are under-prepared for the mounting risk of non-payment fraud, and how businesses can protect consumers with automated tools powered by big data. Key recommendations to combat this new landscape of fraud will also be presented.

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In this webinar, you’ll learn:

  • Some non-payment fraud risks that your company should be mindful of
  • Why non-payment fraud is on the rise and potentially more damaging than payment fraud
  • How you can mitigate non-payment fraud on your platform

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Kevin Lee – Panelist

Trust & Safety Architect, Sift Science

Kevin Lee is driven by building high performing teams and systems to combat malicious behavior. He has worked for the last 10+ years around developing strategies, tools and teams responsible for billions of users and dollars of revenue. Prior to Sift Science, Kevin worked as a manager at Facebook, Square and Google where he lead various risk, chargeback, spam and trust and safety organizations.

Thousands of sites and apps build trust with Sift

Open Table reduced manual review by 80%. 200% improvement in detection accuracy.
60–70% reduction in spam content, more frictionless environments for valued users.
Entropay increased user conversion rates by 15% and now dedicates 0 full-time employees to fraud.