Q4 2020 Digital Trust & Safety Index

Holiday fraud and the shifting state of e-commerce

COVID-19 forced e-commerce companies to scale for ballooning digital demand, giving fraudsters a deeper understanding of consumer behavior and security limitations. New data shows that, across every industry, cybercriminals are launching more sophisticated, higher-value attacks that are harder to detect‚ÄĒand far more costly to recover from.

Read this new report to explore these findings, and discover:

  • How exploding e-commerce demand during lockdown has driven daily average fraudulent purchase values up by 70%
  • What surging Black Friday order volumes mean for the future of online shopping and e-commerce fraud
  • Expert insights about fraud data and trends in 2020, and how trust and safety teams can prepare for another year of ups, downs, and unknowns

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